4.8 Star Service
Mon to Sun 24/7 Open Now

How To Deal With A Blocked Drain Or Sewer

Enquire Today
"web55" for*
Free Drain

One of the common problems faced by homeowners is that of a clogged drain or sewer.

There's nothing worse than waking up to find the pipe jammed, which ends up disrupting your daily life. Most people wait patiently until some angry neighbour picks up the phone to inform the local authorities. But we're here to tell you an easy way to deal with drain blockage.

Dealing with blocked drains

Rather than panicking and creating a ruckus - you should understand what you need to do. Inform the rest of the neighbours and ask for their cooperation. Also, bear in mind that freeing the blockage is fairly expensive, so you'll have to loosen the purse strings.

That’s why we've also highlighted how to keep the sewer clog-free in the first place. It's not very difficult, and we suggest you check the pipeline, every once in a while.

Unblocking The Private Drain

The first thing to do when you find the drain or sewer blocked is to assess the situation. This will help pinpoint the source of the problem, whether it's in the private drain or public sewer. Now, let's start by discussing what you should do if the problem lies within the private drain.

What is a private drain? It's the pipe that leads to the main drainage system from your home and is solely your responsibility. The best thing to do would be to inform your contractor and ask them to clear the blockage.

It might be that although you know there is a blockage in the private drain, it is difficult to find the actual location of the problem. In some cases, the condition of the drain may not be up to standard, meaning it will then require a CCTV survey. This will help find the issue and diagnose the problem.

Another suggestion would be to talk with your neighbours and ask them if they are facing similar problems. If the answer is yes, then the disruption might be present in the public sewer and not the private drain as originally thought.

So far, we've talked about what you can do as a community. But what can you do individually? To conduct a preliminary check, we suggest lifting the inspection chamber to identify if there's any backed-up sewage. Then you may ask the contractor for help or clean it yourself, depending on the severity of the problem.

What To Do If The Public Sewer Is Blocked?

Since the public sewer runs from your home and also connects with your neighbours' pipeline, any blockage falls under the ambit of the local water supplier. And as mentioned, you should also inform the contractor.

In an ideal scenario, your neighbour should ask to share the bill because it's a common problem. However, don't expect to receive any favours; you might end up in an argument.

You can contact your environmental health officer to reach an amicable resolution. The officer may show up in person or advise you over the phone to smoothen things over. At this point, you might be wondering how to get in touch with the environment office? Well, it's your local councillor or government who will help you make the connection.

Once he/she comes over, the officer will look at all things objectively and decide whether your neighbours need to contribute towards solving the problem. If the answer is no, it's completely your responsibility to clear the blockage as soon as possible.

Fixing blocked drains

How Much Does It Cost?

A common concern among homeowners is the cost of clearing the blockage. Once the environmental health officer has assessed the situation, he/she has a decision to make. In some cases, the officer might issue a notice to everyone affected by the blockage, which proves costly.

On top of that, your local council will charge an administration fee, thereby making the entire procedure a burden on your savings. Additionally, the officer has the authority to arrange a contractor to clear the blockage and send the bill to everyone involved.

If it's solely your responsibility, you can consider various cost-effective options and find a suitable contractor to clear the sewer.

How To Prevent A Blockage?

Preventing a blockage is no rocket science; all you can do is conduct regular maintenance. However, it's not a full-proof solution but rather a preventive measure because blockages may still occur.

If the source of the problem is outside your home, then you can get a drain guard to prevent leaves and other debris from falling in. This is a common issue if you live in an area with a lot of trees. Also, remember to sweep the area in and around the drain, while removing the debris from the top of the guard.

Inside your home, you can refrain from putting leftover food in the sink. The best way is to scrape food off the plates and dump them into the dustbin before washing the dishes.

We would also suggest not pouring cooking oil or grease into the sink. Instead, pour it into a cup, let it solidify and then dump it into the bin. It would be best if you remember to be careful with small items like jewellery, cotton wool or hair clips that might clog the openings.

Meanwhile, if you have kids at home, it would help to have separate containers to dispose of nappies, face wipes, tampons and sanitary napkins. It's not only healthier but also keeps the toilet clog-free. In that regard, avoid dumping too much toilet paper down the toilet.

Unblocking flexi hose


We hope you've gathered sufficient knowledge and are feeling confident about dealing with a drain blockage.

The best thing would be to consider all options and to remain prepared for any situation. Also, have the contact number of the councillor, and environmental health officer noted down for future reference.

Good day, and take care. See you!

News & Updates Latest Blog Posts

Causes Of Smelly Floor Drains Image
September 10, 2021

Causes Of Smelly Floor Drains

Have you recently discovered a stinking smell from one of your floor drains? Here's a guide to help you figure out what might be causing the foul odour.

Read More
Causes and Effects of Clogged Drains in Your Home Image
September 03, 2021

Causes and Effects of Clogged Drains in Your Home

Our team of licensed plumbing experts explains some of the most harmful effects of having blocked drains at home, but first, let’s take a closer look at the common causes of drain blockages:

Read More
Easily Unblock Your Clogged Drain with These Quick Tips Image
September 03, 2021

Easily Unblock Your Clogged Drain with These Quick Tips

Whether it’s a toilet that doesn’t flush or a sink that takes forever to drain, these are signs that you have a blocked drain. The good news is that there are quick fixes that you can try to help get rid of the blockage. 

Read More
Emergency Drain Problems: Dealing with Clogs and Blockages Image
September 03, 2021

Emergency Drain Problems: Dealing with Clogs and Blockages

In this post, our team of licensed plumbing experts explains some of the most harmful effects of having blocked drains at home, but first, let’s take a closer look at the common causes of drain blockages.

Read More
Photo of Happy Customers

Similar Other Services

Contact Us Need a Drain Service?

1300 034 933